Return Policy
At Saint Casimir, we strive to ensure that every order meets your expectations. However, if you receive a damaged package or the wrong size, we are happy to offer a return or exchange.
Eligibility for Returns
You may request a return or exchange if:
• Your package arrives damaged.
• You receive an incorrect size due to our mistake.
How to Request a Return
1. Contact our customer support team at Saintcasimirshop@gmail.com within 8 days of receiving your order.
2. Provide your order number and clear photos of the issue (damaged package or incorrect size).
3. Once approved, we will provide further instructions on returning the item.
Refund & Exchange Process
• Refunds: Once we receive and inspect the item, we will issue a full refund to your original payment method.
• Exchanges: If you prefer an exchange, we will send the correct item at no additional cost.
Exceptions
• We do not accept returns for items that have been worn, washed, or altered.
• Returns due to incorrect size selection by the customer are not eligible for a refund. Please refer to our size guide before purchasing.
For any questions, feel free to reach out to us at Saintcasimirshop@gmail.com
